Refund Policy
Last updated: October 08, 2024
We strive to ensure that you are completely satisfied with your purchase. To make your experience risk-free, we have created a transparent refund policy tailored to the products and services we offer. Please read the details carefully.
General Refund Policy
We offer a 30-day refund policy for our courses and digital products. If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date, provided the following conditions are met:
- You have made a genuine effort to utilize the course or digital product.
- You provide a clear explanation of why the product did not meet your expectations.
Refunds will not be issued for failure to implement or use the product as instructed or for lack of effort in engaging with the materials.
14-Day Refund Policy
For purchases regarding the Udemy-like website, the Digital Store, or our Course Data Migration Plugin, we offer a 14-day refund policy under the following terms:
- If there is a technical issue that we are unable to resolve despite your efforts to follow the provided training videos and instructions, you are eligible for a full refund.
- To request a refund, you must contact us within 14 days of your purchase date and provide a detailed description of the issue.
Please note that due to the digital nature of these products, all sales are final beyond the 14-day period. Refunds are not granted for reasons unrelated to technical issues, such as changing your mind or deciding not to use the product.
“We Deliver What We Promise” Guarantee
Our philosophy is simple: We don’t want your money unless we deliver what we promise. Here’s how we stand by this commitment:
- The product will function exactly as demonstrated in the live demos.
- If you encounter any technical issues during installation or use, and we fail to resolve them, you are eligible for a refund within the stated refund period.
How to Request a Refund
To request a refund, please follow these steps:
- Contact us via [email protected] within the applicable refund period.
- Provide the following details:
- Your order number
- Proof of purchase
- A detailed description of the issue and the steps you’ve taken to resolve it
Our team will review your request and respond within 1-3 business days. If approved, refunds will be processed promptly.
Important Notes
- Refunds will only be issued to the original payment method used at the time of purchase.
- Please read all product descriptions and FAQs carefully before purchasing. If you have any questions, contact us prior to making a purchase.
- This policy does not cover issues caused by user error, incompatible software or systems, or failure to follow instructions.
We are confident in the quality of our products and services, and we’re here to help you every step of the way. Thank you for choosing us to support your journey!